Report Photo Not Loading


#1

Hi,

When I submit a report with an attached photo, then log-in to approve the report, the photo does not appear.  I’ve tried attaching it again as a report edit/update, and it still doesn’t show up.  Does anyone else have this problem?  And does anyone know how to fix it?  Photos are really essential to the project for which I’m using the map.

 

Thanks!

MDI


#2

HI MDI, The problem may be with the size of the photo. Which size and format are you using?

Heather


#3

Hi, Heather.  I have the same problem.  What’s the file size limit?  j


#4

I can’t remember the exact file size and type, but I do know that they were the same file size and type  as some of my photos that did load.  I made sure they were all the same before I loaded them.

 

Can you confirm best file type and size limits?  Although, I really don’t think that was the issue at all.

 

 

Thanks


#5

HI MDI and others, can you please test this again? We released an update of Crowdmap Classic.

I think the size is (<= 250k)


#6

HI MDI, The problem may be with the size of the photo. Which size and format are you using?

http://imgupp.com/img/1434586608.jpg