Messages received while phone is powered down


Hello, we got our app set up and working when the SMSSync phone is online, but when I send a message offline, I run into trouble. The next time I turn on the phone, the messages appear in ‘Incoming’ but don’t get sent to ‘Published’ and they do not send to our database. I tried clicking the ‘Upload’ button from the ‘Incoming’ screen but no luck.

We had previously tried using auto sync, but when we did that, it sent the same record every minute. Help?