Login issue and password recovery for my crowdmap deployment 2.7.x


#1

Hello, there is no way to login into my crowdmap deployment 2.X: https://linkem.crowdmap.com or to recover its password. I get the following error message: “• Unable to send email.” when I attempt a password recovery; this is the error message: “• auth.password.An unexpected authentication error occured. Please try again shortly.” when I try to login as admin.
I invite you to help to fix it.
Thank you.
Giuseppe


#2

After having contacted a great person of Ushahidi the issue has been fixed :smile:
Thank you.


#3

Hey guys, i m just get the same error right now… Can somebody help me please…
“• auth.password.An unexpected authentication error occured. Please try again shortly.”
I don’t have the contact of great person of Ushahidi…


#4

my deployment is https://allo1011togo.crowdmap.com


#5

For any kind of help regarding hardware and software, Geek Squad Tech Support is here at your service. Our experts are proficient enough to handle all the issues plus we provide confidential data backup recovery and transfer, virus removal services, system optimization and a lot more.So in case of any help; contact us.