Display of Site Message and Submit Report Message not appearing


#1

Hello,

On our installation of ushahidi- the site message and submit report message are not appearing. It seems like everything else is working fine. We do have our own image as the background. Could this be a problem? Also- the site is in spanish.

Thank you


#2

Hi there,
What version of Ushahidi are you using?


#3

Hi Robbie,

Thanks for getting back to me. I am using version 2.7.4.
This is the website if it is helpful: http://nexus1492.inf.uni-konstanz.de/

Have a nice day
Eloise


#4

Is there any recommendation for how to proceed on this issue?

Thank you!
Eloise


#5


What version of Ushahidi are you using?


#6

Hi, I encountered his problem also, in my thorough investigation I discovered that the first report (default) usually hello ushahidi) caused the problem.

Delete the first report( Default report)

Select the country in your map setting

Then by the left that show map drag the pointer to your specified country.

I believe your message will show in your map by this method.
I do not believe background image cause the problem

If you have any problem am ready to assist you.

I started using ushahidi from Ushahidi “2.1 Tunis - Official” I have been able to solve any problem encountered during 5years of using it. now am using 2.7.4


#7

Hi ,Select the country in your map setting
:open_mouth: